Decorative LivingTerms and Conditions
Returns & Refunds:
All goods sold are covered by the Consumer Protection (Distance Selling) Regulations.
Goods must be returned within 7 days after date of receiving the item, for a full refund minus any shipping costs, only if the items have not been used or opened and in sellible condition. Decorative Living do not offer refunds for earings and Pre Order items, We will be happy to give you an exchange provided that:
1. The goods are returned in the same condition they were sold, including all original packaging materials.
2. The goods are a normal stock item and have not been specially ordered at the customer’s request.
3. Delivery & collection charges are not refundable.
4. A valid receipt or proof of purchase is produced.
Faulty goods, where the fault is due to manufacturing defect, will be exchanged or refund only where possible within the first 14 days of purchase.
Damaged goods must be reported to Decorative living within 48 hours of delivery of the goods. After this time we cannot accept responsibility for damage reported.
Description Of Goods:
We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Pre Order Items:
Please note that all pre payments and order items for example katherine's collection dolls are non refundable. As decorative living have to purchase items for customers. So please do read this berfore purchasing any pre order items thank you. If the pre order item that you purchased is out of stock then decorative living will give you a full refund of your pre order payment.
Copyright:
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Decorative Living or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Decorative Living, copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
All items are shipped within 5-7 working days. For further information please e-mail us info@decorliving.net
Telephone our customer service on 0845 658 8338 or E-Mail info@decorliving.net
Privacy Statement:
Your privacy is important to us. Please note that by accepting this Privacy Policy, you consent to your personally identifiable information being stored and processed on (Decorative Living) computers in the United Kingdom, as set out in the section entitled, "Disclosure to Third Parties Other Than Decorative living Customers" below. The laws on holding personal data in the United Kingdom may be less stringent than other countries laws, but as we explain below, we will hold and transmit your personal information in a manner designed to ensure its total security under the Data Protection Act 1998.
For example your name, e-mail, and address will not be sold or given to any third-party companies.
Decorative living will delete all your credit card details once the transaction has been cleared. If you disagree with the terms of Privacy Policy, please do not register for nor use the Decorative living service.